onTrack garage door

Worked with Darek Bell, was an extremely patient salesperson. He probably gave me 15 quotes because of all my questions. Regardless of price of the door, he was always gave 100%. He spent time with me to show what exactly was needed for install (since I was framing myself). The installers were also helpful to explain how I would install my own door openers. Overall awesome experience.

Our garage door was ready to fall off. I called On Track, they were able to fit me into a same day schedule. Derrick came out and took care of everything – he also had some great advice for keeping the door up and running (or maybe closed and running?) Wife is happy she doesn’t have to park outside!!! Thanks guys, you’re awesome!

On Time and great communicators as well as quality work at a fair price-So many contractors in AZ are unreliable, but these guys are 1st class!

My garage door broke at 4:50 PM and I couldn’t get my car out of the garage. Steve was there first thing at 8:00 AM the next morning. He FIXED the door immediately! No parts needed no “new door” needed. They were timely, honest and FAIR pricing. This is the ONLY company I will ever use and recommend (and we have used several over the years!). When do you ever have a service contractor give you the bill at the end and you don’t feel taken advantage of ??? THANK YOU!

Hands down the best! We got to know the owner (after he serviced our door) as our daughters played softball together. We have recommended this company to SO many people. They have all been very happy and said when other companies wanted to replace the whole door, this company FIXED the problem and saved them $1000s. They won’t cheat you!!

The customer service rep on the phone helped us troubleshoot the garage door opener prior to setting up a service appointment. It was so great to actually speak to a person who cared! Yeah! Steve was wonderful and helped with our questions. He also was very professional and the job was completed in no time. Amazing service and it is greatly appreciated! We will use your company in the future and refer all of our friends to your company! Thanks again!

We recently purchased a home that had the business sticker of On Track Garage Door Service on the opener which was having problems. So we called the number on the sticker and the gal helped us trouble shoot the problem and booked us an appointment the next day and Steve came over. He was finished in no time with the opener working. Yeah! We needed additional help with the new seal on the bottom of the door. He took a look at the door and he offered to help with that as well. It would have taken us 1/2 a day to do what he did in a very short time! Thank you On Track Garage Door Service!

We used your company services today to address our broken spring. I placed a call shortly after 7AM today and had a pleasure talking to Diane who quoted and scheduled my appointment promptly for today. Representative name Steve called me in advance and was actually able to come earlier than scheduled. Steve and his colleague were very professional, knowledgeable and friendly. They completed the job very quick and didn’t try to sell us a “new door” or any other services. Kudos to you and your employees! We will defiantly recommend your services to others as well as keep in mind for any future needs.

“Had to replace an aging 2-car roll up garage door. Called the company that advertises on the morning news and ranked high in Google. Wow! They showed up to look at the door and what a mistake! The price was simply outrageous and the up-selling was unbearable. Used the manufacturer’s website to locate a dealer and found On Track Garage Door Service in Mesa. They are amazing! Came right over, quoted a price nearly half of the others and matched the other door perfectly. Even recommended an awesome painter to paint the doors.”